FAQ  

Frequently asked questions

How long will my order take to arrive including processing and shipping?


To add a new question go to app settings and press "Manage Questions" button.




Do you ship internationally?


Yes! To add a picture follow these simple steps:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a picture to
  4. When editing your answer, click on the picture icon and then add an image from your library




How do I know when my order arrives?


Yes! Users can add video from YouTube or Vimeo with ease:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a video to
  4. When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL
  5. That's it! A thumbnail of your video will appear in answer text box




How do I track my order?


The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.




Can I cancel my order?





Can I return or exchange my purchase?





What are your working hours? (Weekdays, weekends, public holidays)





How will my order be packaged?





How do I unsubscribe from the newsletter?






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